excellent service. item was easily located on your website. I was kept fully informed at every stage of item allocation & delivery. It was delivered within the allocated timescale. The item was exactly as promised & once the batteries were inserted, and the code to access the tv inserted, it worked as expected. (ps: I had to contact our local tv sales outlet to find & insert the correct code as this was not obvious from the item's paperwork) Otherwise a great job & I will recommend you to my friends.